• We offer free shipping worldwide on orders over $50 USD at this stage, with possible changes upon the company’s decision. for orders less than $50 USD, a fixed rate of $8.99 USD is applicable for worldwide shipment.  
• All orders are processed mostly within 48 hours and shipped Monday to Friday (Excluding weekends and holidays).
• Delivery Time: Orders are typically delivered within 7-10 business days, (excluding weekends). However, we can't guarantee the delivery time. 

Please also note most local couriers for last-mile deliveries don't provide weekend service, hence the possible delay may happen during weekends.

• Purchases are delivered in a beautiful box with the exception of certain items
• Please go to the Track Your Order page to find out your order delivery status. 

We are a local family-run jewelry studio and all merchandise is made with love here in Vancouver, Canada.

All pearls from our shop are natural and pure. Every pearl is real, cultured, grown in lakes, rivers, as well as ponds. Each pearl is carefully hand selected by the artisan considering its luster and surface quality.

- Pearl Luster
More than any other considering factors, luster is by far the most important. A pearl without good luster is really just a chalky bead. All pearls from our shop are with very good to excellent luster.

- Surface quality
The next most important considering factor, surface quality measures how clean, smooth and free from blemishes a pearl appears. All pearls from our shop are with small blemishes to no flaw.

We use 14k gold plated over brass, 925 sterling silver and 14k gold plated wires.

Please take a look at our size chart for more information and how to take accurate measurements.

If you spend over $50 USD, shipping is always free. For orders less than $50 USD, a fixed rate of $8.99 USD is applicable for worldwide shipment.  

Merchandise that is unworn and in the original packaging can be returned within 14 days with the packing slip included with the product. Please visit our Return & Refund Policy page for more information.